# Rntor Developer Documentation

## Docs

- [Overview](https://docs.rntor.com/docs/introduction.md): A quick overview of RNTOR software for coworking space management and its core capabilities
- [Start guide](https://docs.rntor.com/docs/getting-started.md): A step-by-step guide to help you with the initial setup of your network, location, resources, plans, and members in RNTOR
- [Glossary](https://docs.rntor.com/docs/concepts.md): Definitions for key terms and concepts used throughout RNTOR
- [Overview](https://docs.rntor.com/docs/admin/overview.md): Overview of the admin experience in Rntor
- [Ask Noor AI](https://docs.rntor.com/docs/admin/noor-ai/ask-noor-ai.md): Ask Noor AI to instantly search and pull the data you need
- [Bulk create resources, products, events, and benefits](https://docs.rntor.com/docs/admin/noor-ai/bulk-create-resources-products-events-and-benefits.md): Quickly create or duplicate resources, shop products, events, and benefits to save time on manual data entry with Noor AI.
- [Create feed posts](https://docs.rntor.com/docs/admin/noor-ai/promote-products-events-and-benefits.md): Have Noor AI write your Feed posts, including posts that promote your events, products, and benefits.
- [Auto-assign and auto-reply to support tickets](https://docs.rntor.com/docs/admin/noor-ai/auto-assign-and-auto-reply-to-support-tickets.md): Enable Noor AI for Support to auto-assign and auto-reply to support tickets, reducing your team’s workload, and learn how to train it.
- [User roles](https://docs.rntor.com/docs/admin/customer-management/users/user-roles.md)
- [members](https://docs.rntor.com/docs/admin/customer-management/users/members.md)
- [Nonmembers](https://docs.rntor.com/docs/admin/customer-management/users/nonmembers.md)
- [Manage user account](https://docs.rntor.com/docs/admin/customer-management/users/manage-user-account.md)
- [Remove users ](https://docs.rntor.com/docs/admin/customer-management/users/remove-users.md)
- [Requests to join  ](https://docs.rntor.com/docs/admin/customer-management/users/requests-to-join.md)
- [Troubleshoot email delivery issues    ](https://docs.rntor.com/docs/admin/customer-management/users/troubleshoot-email-delivery-issues.md)
- [Set up companies  ](https://docs.rntor.com/docs/admin/customer-management/companies/set-up-companies.md)
- [Company members and managers](https://docs.rntor.com/docs/admin/customer-management/companies/company-members-and-managers.md)
- [Company payment method permissions](https://docs.rntor.com/docs/admin/customer-management/companies/company-payment-method-permissions.md)
- [Delete a company](https://docs.rntor.com/docs/admin/customer-management/companies/delete-a-company.md)
- [ Customer account history ](https://docs.rntor.com/docs/admin/customer-management/customer-account-history.md)
- [Billing details](https://docs.rntor.com/docs/admin/customer-management/billing-details.md)
- [Billing ](https://docs.rntor.com/docs/admin/customer-management/billing.md)
- [Set up billing](https://docs.rntor.com/docs/admin/billing/set-up-billing.md)
- [Set up plans        ](https://docs.rntor.com/docs/admin/billing/plans/set-up-plans.md)
- [Immediate plan sign ups       ](https://docs.rntor.com/docs/admin/billing/plans/immediate-plan-sign-ups.md)
- [Applications For Plans         ](https://docs.rntor.com/docs/admin/billing/plans/applications-for-plans.md)
- [Virtual office and mailing ](https://docs.rntor.com/docs/admin/billing/plans/virtual-office-and-mailing.md)
- [Set up contracts](https://docs.rntor.com/docs/admin/billing/contracts/set-up-contracts.md)
- [Templates](https://docs.rntor.com/docs/admin/billing/contracts/templates.md)
- [Signatures ](https://docs.rntor.com/docs/admin/billing/contracts/esignature.md)
- [Subscriptions ](https://docs.rntor.com/docs/admin/billing/subscriptions/set-up-subscriptions.md): Learn how to set up customer subscriptions and automate memberships, leases, and recurring billing
- [Billing cycle anchor](https://docs.rntor.com/docs/admin/billing/subscriptions/billing-cycle-anchor.md): Set up a billing cycle anchor to define customers’ subscription renewal and billing dates, and manage first-cycle proration
- [Advance invoicing](https://docs.rntor.com/docs/admin/billing/subscriptions/advance-invoicing.md): Set up advance invoicing to automatically generate customer invoices before their subscription renewal
- [Control invoice issuance](https://docs.rntor.com/docs/admin/billing/subscriptions/control-invoice-issuance.md): Use “Pause payment collection” to control automatic issuance of customer subscription invoices
- [Control invoice auto-charge](https://docs.rntor.com/docs/admin/billing/subscriptions/control-invoice-auto-charge.md): Manage “Auto-pay” to automatically charge subscription payments to a customer’s default payment method or disable auto-charges for specific customers
- [Edit a subscription](https://docs.rntor.com/docs/admin/billing/subscriptions/edit-a-subscription.md): Learn how to make changes to customer subscriptions immediately and schedule them for the next renewal or a specific future date
- [Cancel a subscription](https://docs.rntor.com/docs/admin/billing/subscriptions/cancel-a-subscription.md): Learn how to cancel a member’s subscription, schedule a subscription end date, and manage cancellation requests
- [Invoicing](https://docs.rntor.com/docs/admin/billing/invoices/set-up-invoicing.md): Learn how to launch coworking space invoicing and start collecting subscription payments from new and existing customers with RNTOR
- [issue-invoices ](https://docs.rntor.com/docs/admin/billing/invoices/issue-invoices.md)
- [Track and manage invoices](https://docs.rntor.com/docs/admin/billing/invoices/track-and-manage-invoices.md): Manage all customer invoices from a single dashboard, monitor unpaid, failed, or overdue bills, and add internal notes for your team
- [Invoice statuses](https://docs.rntor.com/docs/admin/billing/invoices/invoice-statuses.md): Understand invoice and invoice payment statuses
- [Pending invoice items](https://docs.rntor.com/docs/admin/billing/invoices/pending-invoice-items.md): Learn how pending invoice items are created and billed for customers with or without subscriptions
- [Upcoming invoices](https://docs.rntor.com/docs/admin/billing/invoices/upcoming-invoices.md): Learn how to manage a customer's upcoming subscription invoice, add extra charges, apply discounts, record advance payments or issue it early
- [Edit invoices](https://docs.rntor.com/docs/admin/billing/invoices/edit-invoices.md): Modify draft and upcoming invoices directly, or use credit notes, voiding, and invoice duplication to correct finalized invoices
- [Credit notes](https://docs.rntor.com/docs/admin/billing/invoices/credit-notes.md): Issue credit notes to formally reduce paid or unpaid invoice totals, process refunds to customers, and correct billing errors, overcharges, or canceled services
- [Customer money balance](https://docs.rntor.com/docs/admin/billing/invoices/customer-money-balance.md): Manage customer money balances to record prepayments, overpayments, refunds, underpayments, or specific charges and automatically apply them to future invoices
- [Invoice payments](https://docs.rntor.com/docs/admin/billing/invoices/record-invoice-payments.md): Learn how invoices are paid automatically via Auto-pay, how customers pay them manually, and how administrators record full or partial invoice payments
- [Payment retries and reminders](https://docs.rntor.com/docs/admin/billing/invoices/payment-retries-and-reminders.md)
- [Invoice due date](https://docs.rntor.com/docs/admin/billing/invoices/invoice-due-date.md): Configure default invoice payment deadlines for your location, or customize due dates for individual draft invoices
- [Download an invoice](https://docs.rntor.com/docs/admin/billing/invoices/download-an-invoice.md): Download individual invoice PDFs from the admin or member portal, and understand invoice breakdowns
- [Void or delete an invoice](https://docs.rntor.com/docs/admin/billing/invoices/void-an-invoice.md): Delete a draft invoice or void an unpaid invoice you no longer need
- [Proforma invoices](https://docs.rntor.com/docs/admin/billing/invoices/proforma-invoices.md): Set up proforma invoices to provide customers with preliminary billing documents for expected costs without issuing official sales invoices
- [QR-bill](https://docs.rntor.com/docs/admin/billing/invoices/qr-bill.md): Add QR codes to invoices for compliance and fast mobile banking payments in Switzerland and Liechtenstein
- [Accounting](https://docs.rntor.com/docs/admin/billing/invoices/accounting.md): Learn how to integrate RNTOR with your accounting platform to automate invoice synchronization
- [VERI*FACTU in Spain ](https://docs.rntor.com/docs/admin/billing/invoices/einvoicing/veri-factu-in-spain.md)
- [ZATCA Fatoorah in Saudi Arabia](https://docs.rntor.com/docs/admin/billing/invoices/einvoicing/zatca-fatoorah-in-saudi-arabia.md): Enable ZATCA Fatoorah eInvoicing for Saudi Arabia to automatically generate compliant invoices and submit them for real-time clearance
- [Payment methods](https://docs.rntor.com/docs/admin/billing/payments/payment-methods.md): Understand the available payment methods: credits, day passes, invoices, saved cards and bank accounts, and admin-only free and external methods
- [Payment gateway](https://docs.rntor.com/docs/admin/billing/payments/payment-gateway.md): Learn how users make payments online, add, remove, and set default payments methods, and understand transaction statuses
- [External](https://docs.rntor.com/docs/admin/billing/payments/external.md): Record offline payments for bookings with the External payment method and create bookings with the paid or pending status
- [Pay with invoice ](https://docs.rntor.com/docs/admin/billing/payments/pay-with-invoice.md): Enable customers to include their purchases in a personal or company invoice instead of paying immediately, book for customers with "Invoice", and manage how payments with invoice are billed
- [Create one-off payments](https://docs.rntor.com/docs/admin/billing/payments/create-one-off-payments.md): Quickly charge custom one-off payments to the customer's card or record external ad-hoc transactions
- [Refunds](https://docs.rntor.com/docs/admin/billing/payments/refunds.md): Configure automatic refunds for cancellations, set refund policies for all products, and learn how to manually issue partial and full refunds to customers
- [Receipts](https://docs.rntor.com/docs/admin/billing/payments/receipts.md): Access receipt PDFs for customers' online and external payments, learn how users receive and access receipts, and understand the receipt breakdowns
- [PCI DSS compliance](https://docs.rntor.com/docs/admin/billing/payments/pci-dss-compliance.md): Review RNTOR’s payment-card security approach and learn how credit card data is protected
- [Credits](https://docs.rntor.com/docs/admin/billing/credits-and-day-passes/credits.md): Set up a credit system, give customers credits for bookings and purchases, and manually manage member credit balances
- [Day passes](https://docs.rntor.com/docs/admin/billing/credits-and-day-passes/day-passes.md): Set up day passes payment method for hot desks, sell day passes with recurring subscriptions or one-time packages, and manually manage member day pass balances
- [Packages](https://docs.rntor.com/docs/admin/billing/credits-and-day-passes/packages.md): Create and sell packages of credits and day passes, and understand how members purchase packages
- [Scheduled transactions](https://docs.rntor.com/docs/admin/billing/credits-and-day-passes/scheduled-transactions.md): Understand how bookings with credits and day passes are charged, and how scheduled credit and day pass transactions work
- [Cross-location credits and day passes](https://docs.rntor.com/docs/admin/billing/credits-and-day-passes/cross-location-credits-and-day-passes.md): Allow members to spend credits and day passes on bookings outside their home location
- [Discounts](https://docs.rntor.com/docs/admin/billing/discounts/coupons-and-promo-codes.md): Overview of the RNTOR discount system, how to create coupons, and the ways to use, apply and share them
- [Give and apply discounts](https://docs.rntor.com/docs/admin/billing/discounts/apply-discounts-to-bookings-and-purchases.md): Learn how to give members automatic discounts through plans and subscriptions, apply coupons to specific customers' bookings and subscriptions, and create and share promo codes for targeted or broad promotions
- [Taxes](https://docs.rntor.com/docs/admin/billing/taxes/set-up-taxes.md): Configure your location's tax type, rate, and inclusive or exclusive tax option, and understand how tax is applied
- [Custom tax rates](https://docs.rntor.com/docs/admin/billing/taxes/custom-tax-rates.md): Configure custom tax percentages for specific plans, members' subscription items, invoice items, events, or shop products
- [Currencies](https://docs.rntor.com/docs/admin/billing/currencies.md): Configure alternative currency conversions and let members pay for services in a different currency
- [Resources](https://docs.rntor.com/docs/admin/resource-management/resources/set-up-resources.md): Add and configure your rooms, desks, offices, parking lots, and equipment to manage availability calendars and offer short-term bookings or long-term rentals to customers
- [Set up pricing](https://docs.rntor.com/docs/admin/resource-management/resources/set-up-pricing.md): Set pricing for bookings or rentals of your rooms, desks, offices, parking lots, and equipment
- [Dynamic pricing](https://docs.rntor.com/docs/admin/resource-management/resources/dynamic-pricing.md): Configure automatic dynamic variation of prices for bookings based on demand to maximize revenue and occupancy
- [Applications for bookings](https://docs.rntor.com/docs/admin/resource-management/resources/applications-for-bookings.md): Set up booking permission levels to require applications instead of immediate bookings, understand how customers apply and how to process booking applications
- [Hourly desk bookings](https://docs.rntor.com/docs/admin/resource-management/resources/hourly-desk-bookings.md): Set up hourly, half-day, and full-day desk booking options, and learn how users book and how the system automatically calculates seat availability by time slot
- [Bookings](https://docs.rntor.com/docs/admin/resource-management/resources/manage-bookings.md): Learn how administrators book rooms, desks, offices, parking, equipment, and make recurring bookings; how users and administrators edit and cancel bookings, and how the system processes refunds and extra charges
- [Exclusive resource access](https://docs.rntor.com/docs/admin/resource-management/resources/exclusive-resource-access.md): Restrict specific resources so only specific eligible members can see or book them
- [Overlapping resources](https://docs.rntor.com/docs/admin/resource-management/resources/overlapping-resources.md): Link overlapping parent-child resources to automatically synchronize calendar availability and prevent overbooking when a main room or its smaller sections are reserved
- [Manage resource rentals with assignments](https://docs.rntor.com/docs/admin/resource-management/resources/manage-resource-rentals-with-assignments.md): Learn how to assign resources to customers for rental and track all rentals using the Assignments timeline
- [Rental applications or immediate sign-ups](https://docs.rntor.com/docs/admin/resource-management/resources/rental-applications-or-immediate-sign-ups.md): Understand and set up applications or immediate sign-ups for long-term resource rentals
- [Hybrid offices](https://docs.rntor.com/docs/admin/resource-management/resources/hybrid-offices.md): Set up corporate hybrid offices and let company users make daily bookings for office seats
- [Floor plans](https://docs.rntor.com/docs/admin/resource-management/floors/set-up-floor-plans.md): Learn how to order and manage floor plans, and how administrators and users use them
- [Room display](https://docs.rntor.com/docs/admin/resource-management/room-display/set-up-room-display.md): Set up and configure Room display on tablets outside room entrances to show real-time room availability, enable instant QR bookings, and prevent abandoned bookings
- [Feed](https://docs.rntor.com/docs/admin/engagement/feed.md): Set up and manage the community Feed, configure Feed visibility and commenting permissions. Learn how to create formatted posts, pin, edit and delete posts
- [Chats](https://docs.rntor.com/docs/admin/engagement/chats.md): Enable in-app Chats to replace external messaging tools, and let administrators and members message each other one-on-one or in groups
- [Events](https://docs.rntor.com/docs/admin/engagement/events/set-up-events.md): Create, manage, and promote your community events. Check in event attendees, and learn how canceling or deleting events works
- [Shop](https://docs.rntor.com/docs/admin/service/shop/set-up-shop.md): Learn how to set up a Shop to sell extra products and services, add and manage products and product categories, and manage product availability
- [Orders](https://docs.rntor.com/docs/admin/service/shop/manage-orders.md): Process customers’ shop orders, manage order statuses, cancel orders and manage refunds
- [Benefits](https://docs.rntor.com/docs/admin/service/benefits/set-up-benefits.md): Set up a member benefits page to offer exclusive partner discounts, promotions, and perks. Add and manage benefits, benefit categories, and benefit applications
- [Visitors](https://docs.rntor.com/docs/admin/service/visitors/set-up-visitors.md): A step-by-step instruction to configure the Visitors module, enable visitor check-in and check-out, set up and customize the Reception app on the tablet, and troubleshoot issues with accessing the Reception app
- [Track and manage visits](https://docs.rntor.com/docs/admin/service/visitors/track-and-manage-visits.md): Track and manage all visits, monitor visit statuses and analytics
- [Contacts](https://docs.rntor.com/docs/admin/service/visitors/collect-contacts-of-walk-ins-with-reception.md): Collect and manage contact details of walk-ins through the Reception app
- [Tickets](https://docs.rntor.com/docs/admin/support/tickets.md): Set up the Support page to let users report issues, learn how to process and manage customer tickets, assign administrators and update statuses
- [Guides](https://docs.rntor.com/docs/admin/support/guides.md): Create location guides to build a knowledge base for your space, understand where guides appear to users, explore recommended topics, and learn how to edit or delete guides
- [Dashboards](https://docs.rntor.com/docs/admin/analytics-reports/dashboards.md): Track your space statistics with analytics dashboards for each module
- [Reports](https://docs.rntor.com/docs/admin/analytics-reports/reports.md): Generate custom reports to export the necessary data by selecting specific resource types and applying targeted filters
- [Export invoices for accounting](https://docs.rntor.com/docs/admin/analytics-reports/export-invoices-for-accounting.md): Learn how to export and bulk download invoices from RNTOR for your accounting software
- [Track occupancy](https://docs.rntor.com/docs/admin/analytics-reports/track-occupancy.md): Monitor the real-time occupancy rate of all your resource types
- [Track membership growth](https://docs.rntor.com/docs/admin/analytics-reports/track-membership-growth.md): Monitor membership sales and community growth, and identify how many new members joined your space during a specific period
- [Track sales](https://docs.rntor.com/docs/admin/analytics-reports/track-sales.md): Track and analyze your space sales by monitoring daily or weekly revenue trends on the Analytics dashboards, and download detailed reports for transactions, subscriptions, and resource bookings
- [Information](https://docs.rntor.com/docs/admin/location/information.md): Configure the Information page with your location's general details and cover photos or videos
- [Schedule](https://docs.rntor.com/docs/admin/location/schedule.md): Configure your location schedule for members and the public, customize schedules for specific resources and days, and set your closed days
- [Visibility](https://docs.rntor.com/docs/admin/location/visibility.md): Control who can see the content of your location by setting visibility levels for each module and resource ranging from public to administrators
- [Privacy policy](https://docs.rntor.com/docs/admin/general/privacy-policy.md): Create and manage your space's privacy policy, understand what details to include and how users accept it
- [Terms of use](https://docs.rntor.com/docs/admin/general/terms-of-use.md): Add your space's terms of use, understand how users are prompted to accept the terms, how to check individual consent timestamps and how to require users to reaccept updated terms
- [MAIL FROM and footer](https://docs.rntor.com/docs/admin/general/mail-from-and-footer.md): Step-by-step instructions to configure your custom MAIL FROM address and footer, troubleshoot email delivery issues, and improve deliverability
- [Users](https://docs.rntor.com/docs/admin/general/users.md): Track and manage users across all your locations from one place, check when the user was last active in member portal and their terms of use acceptance record. Configure default privacy settings and visibility for all users, and blacklist abusive email addresses
- [Get started with member web portal](https://docs.rntor.com/docs/admin/general/member-web-portal/get-started.md): Understand how the member web portal works, how administrators can view the user experience, learn how to share access to your member web portal with customers through invitations and marketing channels, and troubleshoot common access issues
- [Customize member web portal](https://docs.rntor.com/docs/admin/general/member-web-portal/customize-member-web-portal.md): Customize your member web portal's logo, accent and background colors, font, custom domain, and more to match your business identity
- [Custom domain for member web portal](https://docs.rntor.com/docs/admin/general/member-web-portal/custom-domain-for-your-member-web-portal.md): Step-by-step instructions to set up a custom third-level domain for your member web portal and troubleshoot custom domain configuration issues
- [Customize landing page](https://docs.rntor.com/docs/admin/general/member-web-portal/customize-landing-page.md): Customize the appearance of the landing page for your member web portal, including headline and description, cover photos and videos, and control search engine visibility
- [Get started with member mobile app](https://docs.rntor.com/docs/admin/general/member-mobile-app/get-started.md): Step-by-step instructions to get white-label member mobile apps for your space
- [Customize member mobile app](https://docs.rntor.com/docs/admin/general/member-mobile-app/customize-member-mobile-app.md): Customize your member mobile app's appearance and manage your branded app store listings and screenshots in App Store and Google Play
- [Prepare your Apple Developer account](https://docs.rntor.com/docs/admin/general/member-mobile-app/prepare-your-apple-developer-account.md): Steps to set up your corporate Apple Developer account to publish branded mobile apps
- [Maintain member mobile app](https://docs.rntor.com/docs/admin/general/member-mobile-app/maintain-member-mobile-app.md): Understand what is required to keep track of and maintain in your Apple Developer account to keep your member mobile apps live and up-to-date, and troubleshoot mobile app access issues
- [Customize emails](https://docs.rntor.com/docs/admin/general/customize-emails.md): Customize different emails sent to users, including invitations and confirmations, with your own text
- [Language](https://docs.rntor.com/docs/admin/general/language.md): See which languages RNTOR supports, learn how to contribute translation improvements, and configure default languages for your network and locations
- [Media formats](https://docs.rntor.com/docs/admin/general/media-formats.md): Learn the supported image and video formats and dimensions for logos, cover phoros and attachmenets across all modules
- [Integrations](https://docs.rntor.com/docs/admin/integrations/set-up-integrations.md): Learn how to connect all available integrations to RNTOR
- [Stripe](https://docs.rntor.com/docs/admin/integrations/payments/stripe/stripe.md): Connect and configure Stripe integration, manage card surcharges, automatic refunds, and activate preferred payment methods
- [Troubleshoot failed payments](https://docs.rntor.com/docs/admin/integrations/payments/stripe/troubleshoot-stripe-payments.md): Diagnose and resolve failed payments by checking transaction statuses in RNTOR and reviewing error details in the Stripe dashboard
- [Accept invoice payments with bank debits](https://docs.rntor.com/docs/admin/integrations/payments/stripe/accept-invoice-payments-with-bank-debits.md): Enable ACH, SEPA, Bacs, and other direct debit options for invoice payments and auto-pay, and understand how customers add their bank accounts
- [Overview](https://docs.rntor.com/docs/admin/integrations/access-control/set-up-access-control.md): Understand the key difference between the access control integrations supported in RNTOR
- [QuickBooks Online](https://docs.rntor.com/docs/admin/integrations/accounting/quickbooks-online.md): Connect QuickBooks Online integration to automatically sync invoices, invoice statuses, and payments from RNTOR in real time, understand the key prerequisites for successful synchronization and how the integration works
- [Google Calendar](https://docs.rntor.com/docs/admin/integrations/bookings/google-calendar.md): Connect Google Calendar integration to sync room, desk, office, equipment, and parking bookings one-way or two-way with RNTOR in real time
- [Language](https://docs.rntor.com/docs/admin/administration/your-account/language.md): Learn how to change the language of your own RNTOR admin portal interface independently from the location's default language
- [Notifications](https://docs.rntor.com/docs/admin/administration/your-account/notifications/set-up-notifications.md): Configure which admin notifications you receive, enable them as push and email, and track everything in your Inbox
- [Notifications about integrations' failures](https://docs.rntor.com/docs/admin/administration/your-account/notifications/integration-failures.md): Understand and resolve common error notifications about integration failures for Google Calendar, Xero, and QuickBooks Online
- [Administrators](https://docs.rntor.com/docs/admin/administration/administrators/administrators.md): Understand the administrator role, how to assign or remove admin access for someone, and what permissions administrators have in RNTOR
- [Owners](https://docs.rntor.com/docs/admin/administration/administrators/owner.md): Understand the owner role, what permissions owners have in RNTOR, and how to grant or remove owner rights
- [Permissions](https://docs.rntor.com/docs/admin/administration/administrators/permissions.md): Understand administrator permissions and how to customize permissions for each administrator in your location
- [RNTOR subscription](https://docs.rntor.com/docs/admin/administration/billing/rntor-subscription.md): Sign up for RNTOR, understand subscription fee calculation, view plan and usage details, and manage subscription terms including payment methods and suspension rules.
- [Pre-onboarding tips](https://docs.rntor.com/docs/admin/administration/billing/pre-onboarding-tips.md): Prepare for RNTOR onboarding by setting up a payment gateway account, collecting billing information, preparing branding assets, content, legal documents, and configuring your domain.
- [Onboarding](https://docs.rntor.com/docs/admin/administration/billing/onboarding.md): Three-step RNTOR onboarding process: receiving setup guidelines, completing configuration, and promoting the member web portal and mobile app to users.
- [Make changes to RNTOR subscription](https://docs.rntor.com/docs/admin/administration/billing/make-changes-to-rntor-subscription.md): Upgrade your RNTOR subscription with add-ons, switch to yearly billing, update payment and billing information, view and pay invoices, or cancel your subscription.
- [Active users](https://docs.rntor.com/docs/admin/administration/billing/active-users.md): Understand who counts as an active user in RNTOR, how active users are counted per billing period, and how to check and manage active user usage to control costs.
- [Partner referral program](https://docs.rntor.com/docs/admin/administration/billing/partner-referral-program.md): Earn a 20% commission for 12 months by referring new customers to RNTOR through the partner referral program, open to coworking spaces, tech providers, and consulting agencies.
- [Locations](https://docs.rntor.com/docs/admin/administration/locations.md): Add, edit, or delete locations in a multi-location network, and configure visibility and cross-location credits and day passes for seamless multi-location member access
- [API & webhooks](https://docs.rntor.com/docs/admin/administration/api-and-webhooks.md): Access RNTOR API and webhook add-on to build custom integrations and automated workflows with third-party platforms
- [Test environment](https://docs.rntor.com/docs/admin/administration/test-environment.md): Set up an isolated sandbox environment to safely test RNTOR settings and build API integrations without affecting your live network data
- [Contact support](https://docs.rntor.com/docs/admin/administration/contact-support.md): Learn how to contact RNTOR support, check platform status, submit feedback, report a bug, and track new features, solutions, and product updates with release notes
- [Overview](https://docs.rntor.com/docs/member/overview.md): An overview of how your customers experience the member web portal and mobile app
- [Customer journey](https://docs.rntor.com/docs/member/onboarding.md): Understand the customers' journey in your member web portal and mobile app
- [Language](https://docs.rntor.com/docs/member/account/language.md): Learn how users can change the language of their member web portal, member mobile app interface, and notifications
- [Notifications](https://docs.rntor.com/docs/member/account/notifications.md): Overview of the push and email notifications users receive, and how users can manage notification preferences
- [Privacy](https://docs.rntor.com/docs/member/account/privacy.md): Understand how users can report other offensive users to administrators or block their own profile from specific users to hide personal information and prevent contact
- [Book a room](https://docs.rntor.com/docs/member/bookings/book-a-room.md): Understand how users book rooms, view, manage or cancel their room bookings from the member web portal or mobile app, and troubleshoot booking errors
- [Book a desk](https://docs.rntor.com/docs/member/bookings/book-a-desk.md): Understand how users book desks, and view, manage or cancel their desk bookings from the member web portal or mobile app
- [Book a parking space](https://docs.rntor.com/docs/member/bookings/book-a-parking-space.md): Understand how users book parking lots, and view, manage or cancel their parking bookings from the member web portal or mobile app
- [Book equipment](https://docs.rntor.com/docs/member/bookings/book-equipment.md): Understand how users book equipment, and view, manage or cancel their equipment bookings from the member web portal or mobile app
- [Events](https://docs.rntor.com/docs/member/events.md): Undertsand how users browse and join events, purchase and cancel tickets, and the automated event reminders users receive
- [Shop](https://docs.rntor.com/docs/member/shop.md): Understand how users browse shop products and place or cancel orders
- [Benefits](https://docs.rntor.com/docs/member/benefits.md): Understand how users apply for benefits
- [How members preregister visitors and approve visit requests](https://docs.rntor.com/docs/member/visitors/preregister-and-approve-visit-requests.md): Learn how members can preregister their visitors in advance to enable express check-in with a visit code, re-register returning visitors, and approve or reject visit requests from unregistered visitors
- [How visitors check in and check out](https://docs.rntor.com/docs/member/visitors/check-in-and-check-out.md): Learn how visitors can check in and check out via express code or self-registration on the Reception tablet, how administrators can register visitors on their behalf, and troubleshoot check-in issues
- [Support](https://docs.rntor.com/docs/member/support.md): Understand how users search guides, submit support tickets, and track ticket status and updates
- [Organize soft opening of the space](https://docs.rntor.com/docs/guides/promotion/soft-opening-of-the-space.md): Organize your coworking space soft opening by accepting early bookings and rental applications, promoting rooms, desks, offices, and plans with promo codes, and organizing a grand opening event
- [Integrate with your marketing website](https://docs.rntor.com/docs/guides/promotion/integrate-with-your-marketing-website.md): Step-by-step instructions on how to integrate RNTOR into CTA buttons on your marketing website to drive self-served bookings and conversions
- [Promote member web portal and mobile app](https://docs.rntor.com/docs/guides/promotion/promote-member-web-portal-and-mobile-app.md): Tips on how to drive customer adoption of your member web portal and mobile app
- [Use QR codes](https://docs.rntor.com/docs/guides/promotion/use-qr-codes.md): Generate and customize branded QR code stickers linking to the member web portal, mobile app, or specific products to encourage self-served bookings and app downloads
- [Organize trial days](https://docs.rntor.com/docs/guides/promotion/organize-trial-days.md): Learn how to offer trial days for the desks and private offices using promo codes
- [Promote self-served bookings](https://docs.rntor.com/docs/guides/promotion/promote-self-served-bookings.md): Tips on how to encourage self-served customer bookings via the member web portal and mobile app
- [Use coupons and promo codes](https://docs.rntor.com/docs/guides/promotion/use-coupons-and-promo-codes.md): Use coupons and promo codes for lead generation, time-limited promotions, member retention discounts, and referral programs, with setup instructions for each scenario
- [Onboard members](https://docs.rntor.com/docs/guides/customer-management-and-communication/onboard-members.md): Best practices for onboarding new members, including customizing welcome emails, announcing members on Feed, assigning mentors, and following up after the first month
- [Offboard members](https://docs.rntor.com/docs/guides/customer-management-and-communication/offboard-members.md): Streamline member offboarding with auto-remove, subscription end date tracking, last-minute retention incentives, invoice checks, and saving contacts for future outreach
- [Strategies for efficient communication](https://docs.rntor.com/docs/guides/customer-management-and-communication/strategies-for-efficient-communication.md): Strategies for efficient member communication using chats, Feed, events, support tickets, guides, and Mailchimp integration for personalized onboarding, community building, feedback, and announcements
- [Collect general user consents](https://docs.rntor.com/docs/guides/customer-management-and-communication/collect-general-user-consents.md): Collect mandatory user consent to your Terms of use during the member onboarding flow, requiring acceptance before completing any bookings or purchases
- [Generate additional revenue](https://docs.rntor.com/docs/guides/revenue-and-space-optimization/generate-additional-revenue.md): Boost revenue with flexible membership plans, promo codes, recurring subscription add-ons, equipment rentals, credit and day pass packages, and shop products for both members and nonmembers
- [Recurring add-ons](https://docs.rntor.com/docs/guides/revenue-and-space-optimization/recurring-add-ons.md): Learn how to set up recurring services and add-ons, add them to customer subscriptions
- [Optimize room usage](https://docs.rntor.com/docs/guides/revenue-and-space-optimization/optimize-room-usage.md): Tips to optimize room usage and ensure fair room bookings by all customers
- [Rent out event spaces](https://docs.rntor.com/docs/guides/revenue-and-space-optimization/rent-out-event-spaces.md): Learn how to set up up event spaces, configure booking permissions and rescheduling policies, handle event space rental applications, and invoice customers
- [Authentication](https://docs.rntor.com/docs/api-reference/authentication.md): Learn how to authenticate your API requests
- [Pagination](https://docs.rntor.com/docs/api-reference/pagination.md): How to paginate through large result sets
- [Rate Limiting](https://docs.rntor.com/docs/api-reference/rate-limiting.md): Understanding API rate limits and best practices
- [Error Handling](https://docs.rntor.com/docs/api-reference/errors.md): Understanding API error responses
- [Get merchant info](https://docs.rntor.com/docs/api-reference/merchant/get-merchant-info.md): Returns current merchant information
- [List bookings](https://docs.rntor.com/docs/api-reference/bookings/list-bookings.md): Retrieve a list of bookings with optional filters
- [Create a booking](https://docs.rntor.com/docs/api-reference/bookings/create-a-booking.md): Create a new booking for a resource
- [Get a booking](https://docs.rntor.com/docs/api-reference/bookings/get-a-booking.md): Retrieve a single booking by ID
- [Cancel a booking](https://docs.rntor.com/docs/api-reference/bookings/cancel-a-booking.md): Cancel (soft delete) a booking
- [List companies](https://docs.rntor.com/docs/api-reference/companies/list-companies.md): Retrieve a list of companies
- [Create a company](https://docs.rntor.com/docs/api-reference/companies/create-a-company.md): Create a new company
- [Get a company](https://docs.rntor.com/docs/api-reference/companies/get-a-company.md): Retrieve a single company by ID
- [Update a company](https://docs.rntor.com/docs/api-reference/companies/update-a-company.md): Update an existing company
- [List resources](https://docs.rntor.com/docs/api-reference/resources/list-resources.md): Retrieve a list of resources with optional filters
- [Get a resource](https://docs.rntor.com/docs/api-reference/resources/get-a-resource.md): Retrieve a single resource by ID
- [Update a resource](https://docs.rntor.com/docs/api-reference/resources/update-a-resource.md): Partially update a resource
- [Check resource availability](https://docs.rntor.com/docs/api-reference/resources/check-resource-availability.md): Check availability for a specific resource on a given date
- [List locations](https://docs.rntor.com/docs/api-reference/locations/list-locations.md): Retrieve a list of locations
- [Get a location](https://docs.rntor.com/docs/api-reference/locations/get-a-location.md): Retrieve a single location by ID
- [List invoices](https://docs.rntor.com/docs/api-reference/invoices/list-invoices.md): Retrieve a list of invoices with optional filters
- [Create an invoice](https://docs.rntor.com/docs/api-reference/invoices/create-an-invoice.md): Create a new invoice
- [Get an invoice](https://docs.rntor.com/docs/api-reference/invoices/get-an-invoice.md): Retrieve a single invoice by ID
- [Add invoice item](https://docs.rntor.com/docs/api-reference/invoices/add-invoice-item.md): Add an item to an invoice
- [Pay an invoice](https://docs.rntor.com/docs/api-reference/invoices/pay-an-invoice.md): Mark an invoice as paid
- [List credit notes](https://docs.rntor.com/docs/api-reference/invoices/list-credit-notes.md): Retrieve a list of credit notes
- [Get a credit note](https://docs.rntor.com/docs/api-reference/invoices/get-a-credit-note.md): Retrieve a single credit note by ID
- [List subscriptions](https://docs.rntor.com/docs/api-reference/subscriptions/list-subscriptions.md): Retrieve a list of customer subscriptions with optional filters
- [Create a subscription](https://docs.rntor.com/docs/api-reference/subscriptions/create-a-subscription.md): Create a new customer subscription
- [Retrieve a subscription](https://docs.rntor.com/docs/api-reference/subscriptions/retrieve-a-subscription.md): Get a single subscription by ID
- [Delete a subscription](https://docs.rntor.com/docs/api-reference/subscriptions/delete-a-subscription.md): Delete a subscription by ID
- [Update a subscription](https://docs.rntor.com/docs/api-reference/subscriptions/update-a-subscription.md): Update an existing subscription
- [List events](https://docs.rntor.com/docs/api-reference/events/list-events.md): Retrieve a list of events with optional filters
- [Create an event](https://docs.rntor.com/docs/api-reference/events/create-an-event.md): Create a new event
- [Get an event](https://docs.rntor.com/docs/api-reference/events/get-an-event.md): Retrieve a single event by ID
- [Cancel an event](https://docs.rntor.com/docs/api-reference/events/cancel-an-event.md): Cancel an event
- [Copy an event](https://docs.rntor.com/docs/api-reference/events/copy-an-event.md): Create a copy of an existing event
- [List event tickets](https://docs.rntor.com/docs/api-reference/events/list-event-tickets.md): Retrieve tickets for a specific event
- [Get an event ticket](https://docs.rntor.com/docs/api-reference/events/get-an-event-ticket.md): Retrieve a single event ticket
- [List plans](https://docs.rntor.com/docs/api-reference/plans/list-plans.md): Retrieve a list of membership plans
- [Create a plan](https://docs.rntor.com/docs/api-reference/plans/create-a-plan.md): Create a new membership plan
- [Get a plan](https://docs.rntor.com/docs/api-reference/plans/get-a-plan.md): Retrieve a single plan by ID
- [Delete a plan](https://docs.rntor.com/docs/api-reference/plans/delete-a-plan.md): Delete a membership plan
- [Update a plan](https://docs.rntor.com/docs/api-reference/plans/update-a-plan.md): Partially update a plan
- [List membership plans](https://docs.rntor.com/docs/api-reference/memberships/list-membership-plans.md): Retrieve a list of membership plans available for customers to subscribe to
- [Create a membership plan](https://docs.rntor.com/docs/api-reference/memberships/create-a-membership-plan.md): Create a new membership plan
- [List inactive membership plans](https://docs.rntor.com/docs/api-reference/memberships/list-inactive-membership-plans.md): Retrieve a list of inactive (deleted) membership plans
- [Get a membership plan](https://docs.rntor.com/docs/api-reference/memberships/get-a-membership-plan.md): Retrieve a single membership plan by ID
- [Update a membership plan](https://docs.rntor.com/docs/api-reference/memberships/update-a-membership-plan.md): Update an existing membership plan
- [Delete a membership plan](https://docs.rntor.com/docs/api-reference/memberships/delete-a-membership-plan.md): Delete a membership plan (sets is_active to false)
- [List benefits](https://docs.rntor.com/docs/api-reference/benefits/list-benefits.md): Retrieve a list of benefits
- [Create a benefit](https://docs.rntor.com/docs/api-reference/benefits/create-a-benefit.md): Create a new benefit
- [Get a benefit](https://docs.rntor.com/docs/api-reference/benefits/get-a-benefit.md): Retrieve a single benefit by ID
- [Update a benefit](https://docs.rntor.com/docs/api-reference/benefits/update-a-benefit.md): Update an existing benefit
- [Delete a benefit](https://docs.rntor.com/docs/api-reference/benefits/delete-a-benefit.md): Delete a benefit
- [List benefit categories](https://docs.rntor.com/docs/api-reference/benefits/list-benefit-categories.md): Retrieve a list of benefit categories
- [Create a benefit category](https://docs.rntor.com/docs/api-reference/benefits/create-a-benefit-category.md): Create a new benefit category
- [Get a benefit category](https://docs.rntor.com/docs/api-reference/benefits/get-a-benefit-category.md): Retrieve a single benefit category by ID
- [Update a benefit category](https://docs.rntor.com/docs/api-reference/benefits/update-a-benefit-category.md): Update an existing benefit category
- [Delete a benefit category](https://docs.rntor.com/docs/api-reference/benefits/delete-a-benefit-category.md): Delete a benefit category
- [List benefit applications](https://docs.rntor.com/docs/api-reference/benefits/list-benefit-applications.md): Retrieve a list of benefit applications
- [Create a benefit application](https://docs.rntor.com/docs/api-reference/benefits/create-a-benefit-application.md): Apply for a benefit
- [Get a benefit application](https://docs.rntor.com/docs/api-reference/benefits/get-a-benefit-application.md): Retrieve a single benefit application by ID
- [Create a contract](https://docs.rntor.com/docs/api-reference/contracts/create-a-contract.md): Create a new contract
- [Get a contract](https://docs.rntor.com/docs/api-reference/contracts/get-a-contract.md): Retrieve a single contract by ID
- [Delete a contract](https://docs.rntor.com/docs/api-reference/contracts/delete-a-contract.md): Delete a contract
- [Issue a contract](https://docs.rntor.com/docs/api-reference/contracts/issue-a-contract.md): Issue a contract for signing
- [List feed posts](https://docs.rntor.com/docs/api-reference/feed/list-feed-posts.md): Retrieve a list of feed posts
- [Create a feed post](https://docs.rntor.com/docs/api-reference/feed/create-a-feed-post.md): Create a new feed post
- [Get a feed post](https://docs.rntor.com/docs/api-reference/feed/get-a-feed-post.md): Retrieve a single feed post by ID
- [Update a feed post](https://docs.rntor.com/docs/api-reference/feed/update-a-feed-post.md): Update an existing feed post
- [Delete a feed post](https://docs.rntor.com/docs/api-reference/feed/delete-a-feed-post.md): Delete a feed post
- [List post likes](https://docs.rntor.com/docs/api-reference/feed/list-post-likes.md): Retrieve likes for a feed post
- [Like a post](https://docs.rntor.com/docs/api-reference/feed/like-a-post.md): Add a like to a feed post
- [Remove a post like](https://docs.rntor.com/docs/api-reference/feed/remove-a-post-like.md): Remove a like from a feed post
- [List post comments](https://docs.rntor.com/docs/api-reference/feed/list-post-comments.md): Retrieve comments for a feed post
- [Add a comment](https://docs.rntor.com/docs/api-reference/feed/add-a-comment.md): Add a comment to a feed post
- [Delete a comment](https://docs.rntor.com/docs/api-reference/feed/delete-a-comment.md): Delete a comment from a feed post
- [Like a comment](https://docs.rntor.com/docs/api-reference/feed/like-a-comment.md): Add a like to a comment
- [Remove a comment like](https://docs.rntor.com/docs/api-reference/feed/remove-a-comment-like.md): Remove a like from a comment
- [List orders](https://docs.rntor.com/docs/api-reference/shop/list-orders.md): Retrieve a list of shop orders
- [Get an order](https://docs.rntor.com/docs/api-reference/shop/get-an-order.md): Retrieve a single order by ID
- [List shop categories](https://docs.rntor.com/docs/api-reference/shop/list-shop-categories.md): Retrieve a list of shop categories
- [Create a shop category](https://docs.rntor.com/docs/api-reference/shop/create-a-shop-category.md): Create a new shop category
- [Get a shop category](https://docs.rntor.com/docs/api-reference/shop/get-a-shop-category.md): Retrieve a single shop category by ID
- [Update a shop category](https://docs.rntor.com/docs/api-reference/shop/update-a-shop-category.md): Update an existing shop category
- [Delete a shop category](https://docs.rntor.com/docs/api-reference/shop/delete-a-shop-category.md): Delete a shop category
- [List products](https://docs.rntor.com/docs/api-reference/shop/list-products.md): Retrieve a list of products
- [Create a product](https://docs.rntor.com/docs/api-reference/shop/create-a-product.md): Create a new product
- [Get a product](https://docs.rntor.com/docs/api-reference/shop/get-a-product.md): Retrieve a single product by ID
- [Update a product](https://docs.rntor.com/docs/api-reference/shop/update-a-product.md): Update an existing product
- [Delete a product](https://docs.rntor.com/docs/api-reference/shop/delete-a-product.md): Delete a product
- [List registrations](https://docs.rntor.com/docs/api-reference/members/list-registrations.md): Retrieve a list of member registrations
- [List tickets](https://docs.rntor.com/docs/api-reference/tickets/list-tickets.md): Retrieve a list of support tickets
- [Create a ticket](https://docs.rntor.com/docs/api-reference/tickets/create-a-ticket.md): Create a new support ticket
- [Get a ticket](https://docs.rntor.com/docs/api-reference/tickets/get-a-ticket.md): Retrieve a single ticket by ID
- [Update ticket status](https://docs.rntor.com/docs/api-reference/tickets/update-ticket-status.md): Update the status of a ticket
- [Update ticket assignee](https://docs.rntor.com/docs/api-reference/tickets/update-ticket-assignee.md): Assign a ticket to a user
- [Update ticket category](https://docs.rntor.com/docs/api-reference/tickets/update-ticket-category.md): Update the category of a ticket
- [List ticket comments](https://docs.rntor.com/docs/api-reference/tickets/list-ticket-comments.md): Retrieve comments for a ticket
- [Add ticket comment](https://docs.rntor.com/docs/api-reference/tickets/add-ticket-comment.md): Add a comment to a ticket
- [Delete ticket comment](https://docs.rntor.com/docs/api-reference/tickets/delete-ticket-comment.md): Delete a comment from a ticket
- [List credit transactions](https://docs.rntor.com/docs/api-reference/transactions/list-credit-transactions.md): Retrieve a list of credit transactions
- [Create credit transaction](https://docs.rntor.com/docs/api-reference/transactions/create-credit-transaction.md): Create a new credit transaction
- [List day pass transactions](https://docs.rntor.com/docs/api-reference/transactions/list-day-pass-transactions.md): Retrieve a list of day pass transactions
- [Create day pass transaction](https://docs.rntor.com/docs/api-reference/transactions/create-day-pass-transaction.md): Create a new day pass transaction
- [List payment transactions](https://docs.rntor.com/docs/api-reference/transactions/list-payment-transactions.md): Retrieve a list of money/payment transactions
- [Get a payment transaction](https://docs.rntor.com/docs/api-reference/transactions/get-a-payment-transaction.md): Retrieve a single payment transaction by ID
- [List visitor contacts](https://docs.rntor.com/docs/api-reference/visitors/list-visitor-contacts.md): Retrieve a list of visitor contacts
- [Create a visitor contact](https://docs.rntor.com/docs/api-reference/visitors/create-a-visitor-contact.md): Create a new visitor contact
- [Get a visitor contact](https://docs.rntor.com/docs/api-reference/visitors/get-a-visitor-contact.md): Retrieve a single visitor contact by ID
- [List visitor requests](https://docs.rntor.com/docs/api-reference/visitors/list-visitor-requests.md): Retrieve a list of visitor requests
- [Create a visitor request](https://docs.rntor.com/docs/api-reference/visitors/create-a-visitor-request.md): Create a new visitor request
- [Get a visitor request](https://docs.rntor.com/docs/api-reference/visitors/get-a-visitor-request.md): Retrieve a single visitor request by ID
- [Approve a visitor request](https://docs.rntor.com/docs/api-reference/visitors/approve-a-visitor-request.md): Approve a pending visitor request
- [Reject a visitor request](https://docs.rntor.com/docs/api-reference/visitors/reject-a-visitor-request.md): Reject a pending visitor request
- [List visits](https://docs.rntor.com/docs/api-reference/visitors/list-visits.md): Retrieve a list of visits
- [Create a visit](https://docs.rntor.com/docs/api-reference/visitors/create-a-visit.md): Create a new visit
- [Get a visit](https://docs.rntor.com/docs/api-reference/visitors/get-a-visit.md): Retrieve a single visit by ID
- [Update a visit](https://docs.rntor.com/docs/api-reference/visitors/update-a-visit.md): Update an existing visit
- [Delete a visit](https://docs.rntor.com/docs/api-reference/visitors/delete-a-visit.md): Delete a visit
- [Check in a visitor](https://docs.rntor.com/docs/api-reference/visitors/check-in-a-visitor.md): Check in a visitor for their visit
- [Check out a visitor](https://docs.rntor.com/docs/api-reference/visitors/check-out-a-visitor.md): Check out a visitor from their visit
- [Overview](https://docs.rntor.com/docs/webhooks/introduction.md): Learn about RNTOR webhooks
- [Verifying webhooks requests](https://docs.rntor.com/docs/webhooks/security.md): Learn how to verify RNTOR webhook requests
- [RNTOR MCP](https://docs.rntor.com/docs/mcp-server.md): Connect AI assistants to your RNTOR workspace data through MCP.
- [Claude](https://docs.rntor.com/docs/mcp-server/claude.md): Connect RNTOR to Claude and ask questions about your workspace operations.
- [ChatGPT](https://docs.rntor.com/docs/mcp-server/chatgpt.md): Connect RNTOR to ChatGPT and ask questions about your workspace operations.

## OpenAPI Specs

- [openapi](https://docs.rntor.com/docs/api-reference/openapi.yaml)

## Optional

- [Support](mailto:support@rntor.com)
- [الدعم](mailto:support@rntor.com)